Troubleshooting
Primary troubleshooting steps for most common issues.
OBS
Presenter App
- The property status is not updating correctly on the Displaysweet app
- The app is not loading on the iPad
- Log in to the app is not working, or can't remember the password
- Can't see the sign-in page on the iPad / Touchscreen, or the project is not visible on the app
- Agent is unable to view properties on the DisplaySweet App
- The newly added agent is unable to sign in
- How to Troubleshoot iPad Connection Issues with External Devices in Presenter