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The touchscreen is not responding

This article offers a comprehensive troubleshooting guide for resolving touchscreen malfunctions

If your touchscreen isn't working, follow these troubleshooting steps:

  1. Check for Physical Issues:
    • Gently clean the screen with a soft, dry cloth.
    • Inspect the screen for any visible damage.
  2. Test Touch Functionality System-Wide:
    • Try using the touchscreen outside of the Display Sweet app (e.g., Home screen, Safari, Settings).
    • If touch works elsewhere, the issue likely lies with the Display Sweet app.
    • If touch doesn't work anywhere on the device, it's probably a hardware or iOS problem.
  3. Restart Both Touchscreen and Computer:
    • Press and hold the power button to restart both the touchscreen and the computer connected to it.
    • This often resolves temporary glitches that cause unresponsiveness.