The touchscreen is not responding
This article offers a comprehensive troubleshooting guide for resolving touchscreen malfunctions
If your touchscreen isn't working, follow these troubleshooting steps:
- Check for Physical Issues:
- Gently clean the screen with a soft, dry cloth.
- Inspect the screen for any visible damage.
- Test Touch Functionality System-Wide:
- Try using the touchscreen outside of the Display Sweet app (e.g., Home screen, Safari, Settings).
- If touch works elsewhere, the issue likely lies with the Display Sweet app.
- If touch doesn't work anywhere on the device, it's probably a hardware or iOS problem.
- Restart Both Touchscreen and Computer:
- Press and hold the power button to restart both the touchscreen and the computer connected to it.
- This often resolves temporary glitches that cause unresponsiveness.